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Shipping and Returns Policy

All of our products are subject to VAT at the UK standard rate which is currently 20%. Shipping costs are not included in the illustrated prices but are calculated during the checkout procedure if applicable. 

Shipping

All orders under £6.00 including VAT are subject to a £5.00 including VAT delivery charge. Orders over £6.00 including VAT are sent out on a free delivery service to the UK Mainland. Under normal circumstances we will dispatch all orders within 3 working days but during busy periods, such as after bank holiday or around the Christmas period, that may increase. We do not dispatch online orders to addresses outside the UK Mainland. If you are not in the UK Mainland and wish to place an order please call our sales team on 01277 623269 ext. 1 for a bespoke quote.

Returns Policy

Our returns procedure complies with the UK mail order goods act. You may return your product in its' original condition within 14 days of purchase for a complete and full refund. We ask that the item be returned unopened and with all original packaging, cables and manuals included. We reserve the right to deny refunds of items which have been used or are returned damaged. It is the customer's responsibility to ensure that all items are packaged securely and safely before they are returned. Apex Supplies is not liable for any items that are damaged, lost or destroyed in return transit and return shipping charges are non-refundable.

Apex Supplies
Unit 14
Radford Crescent
Billericay
Essex
CM12 0DG

Tel: 01277 623269
Fax: 01277 630739
email: sales@apexsupplies.co.uk